How To Whitelist

How to Assure Delivery of Your Grace Chapel Messages

Due to various factors many mail servers will flag, divert, or possibly even unconditionally delete your messages from @GraceChapelBenson.org. We created this page to help you avoid this potential problem. By following the very simple and quick steps below you can assure that you will receive all messages from us.

In some cases, simply adding our email addresses to your mail software’s address book will prevent them from being filtered. However, if you do not follow the steps below it is very likely that you will miss at least some of our messages.

What is a White List?

  1. A list of “from” e-mail addresses that a mail server is configured to accept as incoming mail. E-mail filtering that relies entirely on white lists is severely restricted because only messages from addresses on the list are allowed, and all the rest are discarded. Contrast with blacklist.
  2. A list of valid domain names that a mail server is configured to accept. All mail from users with that domain are allowed.
  3. A list of Web sites that are allowed to be accessed. A company can configure its routers and firewalls to allow only certain Web sites to be accessed because they relate to business.

How To Whitelist An Email Address

Here’s how to add @GraceChapelBenson.org to your email white-list if you use any of the following programs.

Outlook 2003 and Outlook 2007

How to add @GraceChapelBenson.org to your Safe Senders list:

  1. On the Tools menu, click Options
  2. On the Preferences tab, click Junk E-mail
  3. On the Safe Senders tab, click Add
  4. In the Add address, put @GraceChapelBenson.org
  5. Click OK

Gmail

Please add our From address, @GraceChapelBenson.org, to your Gmail Contacts List:

  1. If our email is in your Spam Folder, check mark the box next to our email in the Spam list and click the Not Spam button along the top
  2. Click Contacts along the left side of any Gmail page
  3. Click Add Contact
  4. Copy and paste our From address, @GraceChapelBenson.org into the primary email address dialog box
  5. Click Save

AOL

Please add our ‘From address’, @GraceChapelBenson.org, to your AOL address book:

  1. Please open the email and then click the This Is Not Spam button
  2. Click the Mail menu and select Address Book
  3. Wait for the ‘Address Book’ window to pop up, then click the Add button
  4. Wait for the ‘Address Card for New Contact’ window to load
  5. Paste @GraceChapelBenson.org into the ‘Other E-Mail’ field
  6. Make our From address the ‘Primary E-Mail’ address by checking the associated check box
  7. Click the Save button

Yahoo

You will need to set up a filter to redirect our email into your inbox:

  1. If our email is getting stuck in your Yahoo Bulk Folder, please open the email and click the Not Spam button
  2. Check to see if the email address is in your ‘Blocked Addresses’ list
  3. If you see @GraceChapelBenson.org on this list, select it and click the Remove Block button
  4. Open your mailbox and click on Mail Options (upper right hand corner)
  5. Select Filters (bottom left corner)
  6. Click the Add link on the Filters page
  7. Update the ‘From header:’ rule with the following 2 pieces of information: ‘contains’ and @GraceChapelBenson.org. (This tells Yahoo to identify our email based on its From address)
  8. Click the Choose Folder pull down menu and select Inbox
  9. Pick the Add Filter button

Hotmail

You will need to add our From address, @GraceChapelBenson.org, to your Hotmail Safe List:

  1. If our email is in your Junk E-Mail Folder, open the email and click the Not Junk button
  2. Check to see if our email address is in your Blocked Senders list. If you see @GraceChapelBenson.org on this list, select it and click the Remove button
  3. Open your mailbox and click ‘Options’ (upper right hand corner)
  4. Click the ‘Junk E-Mail Protection’ link (top of page)
  5. Select the ‘Safe List’ link (2nd from bottom)
  6. Copy and paste @GraceChapelBenson.org into the dialog box titled ‘Type an address or domain’
  7. Click the ‘Add’ button next to the dialog box

Mozilla Thunderbird

You will need to add our From address, @GraceChapelBenson.org, to your Thunderbird Address Book and configure your Junk Mail Controls to white list your address book.

  1. If our email is in your Junk folder, right-click on our email and choose ‘Mark -< As Not Junk”
  2. Click the Address Book button
  3. Make sure the Personal Address Book is highlighted
  4. Click the New Card button. This will launch a New Card window that has 3 tabs: Contact, Address & Other
  5. Under the Contact tab, copy and paste our “From” address, @GraceChapelBenson.org into the Email dialog box
  6. Click OK
  7. White list your Personal Address Book:
  8. From the main drop down menu, select “Tools -< Junk Mail Controls…”
  9. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter
  10. Under the Settings tab, update the “White Lists” module by selecting Personal Address Book from the pull down menu and then check mark the box next to “Do not mark messages as junk mail”
  11. Click OK